Shipping policy

NovusCare™ Shipping Policy

At NovusCare™, we prioritize precision and care in every shipment. Our goal is to deliver professional-grade skincare tools to your doorstep with maximum efficiency.

1. Processing Time

All orders are processed and prepared for shipment within 1-3 business days. You will receive a confirmation email with tracking details as soon as your order is dispatched from our facility.

2. Shipping Rates & Delivery Times

We are pleased to offer Free Standard Shipping on all orders across Europe (including Austria and Germany).

• Estimated Delivery Window: 7-14 business days.

Please note: Delivery times may vary slightly during peak seasons or high-demand periods.

3. Order Tracking

Once your order is in transit, you will receive a tracking number via email. This allows you to monitor your package's progress in real-time until it reaches your door.

4. Customs & Duties

For orders within the European Union, all applicable taxes are handled at checkout. For international orders outside the EU, any customs fees or import duties are the responsibility of the customer.